📬 Contact Us

We’re here to help you sleep better, sit better, and feel better — every step of the way. Whether you have a question about our pillows and cushions, an issue with your order, or simply want to learn more about our brand, the ETI EURL team is just one message away.

🏢 Company Information

Business Name:
ETI EURL

Registered Address:
27 Route de l’Entraide,
97200 Fort-de-France,
Martinique, France

Phone Number:
+33 4 72 18 99 85
(Available Monday to Friday, 9:00 AM – 6:00 PM CET)

Email:
Support@taueriens.com
(We usually respond within 24 hours on business days)


💬 Customer Support

If you need help with anything, we encourage you to reach out. Our friendly support team can assist with:

  • Product inquiries (materials, size, care instructions)

  • Order tracking and shipping status

  • Return, exchange, or refund processes

  • Wholesale or partnership requests

  • Website technical issues

We pride ourselves on offering timely, respectful, and professional customer service — because your comfort is our mission.


📞 Prefer to Talk?

Give us a call during business hours. Whether you’re curious about our ergonomic cushions or need help choosing the right pillow, our specialists are happy to guide you.


📥 Contact Form

You can also use our secure online contact form for quick communication. Simply include your name, email address, phone number (optional), and a clear message. We’ll get back to you as soon as possible.


🤝 Business Inquiries & Partnerships

Are you a retailer, designer, or business owner interested in stocking or collaborating with us? We’re always open to new opportunities that align with our values. Please email our business development team directly at Support@taueriens.com, and include “Partnership Inquiry” in your subject line.


🕐 Response Time

  • Emails: 24–48 business hours

  • Phone Support: Instant during business hours

  • Social Media (if available): 1–2 business days


Thank you for choosing ETI EURL — where every product is crafted for your well-being.

We look forward to hearing from you!